Previous incidents

Resolved: The platform has been stable since 5:12 PM (Cairo time). Our hosting provider has finished its maintenance and the dashboard, API and inbox are operating normally. Calls and the AI assistant connectors were not affected. If a message you sent during the interruptions shows as failed, please send it again. Thank you for your patience.

تم الحل: المنصة شغالة بشكل مستقر من الساعة ٥:١٢ مساءً (بتوقيت القاهرة). مزوّد الاستضافة خلّص أعمال الصيانة، ولوحة التحكم والـ API والإنبو...

This afternoon, a surge in load on our servers made the platform slow and briefly unavailable for about 10 minutes. Some messages and pages may have taken longer than usual to load during that time.
Everything has been back to normal since then, and no messages or data were lost. Messages that arrived during the slowdown were delivered to your inbox once service recovered.
We've already made improvements so the platform handles traffic peaks like this more smoothly. Sorry for the inconvenien...

Resolved — Meta Service Disruption

We identified an issue with Meta services caused by high demand, which temporarily affected messaging and integrations. The issue has been resolved, and all services are operating normally. We are continuing to monitor the system to ensure stability.